Who Decides What Work AI Does?
Deciding what work AI does is becoming a permanent leadership function. Most organizations don’t have the infrastructure to do it well. Here’s what they need.

Deciding what work AI does is becoming a permanent leadership function. Most organizations don’t have the infrastructure to do it well. Here’s what they need.

The board questions are getting more specific. "AI transformation" is in every strategy deck, but the follow-up "what does that actually mean for our people?" is the one nobody answers cleanly.

When transformation efforts stretch over time, change leaders are at risk of losing organizational support. Leaders can avoid a negative shift in sentiment by focusing on communication, strategic collaboration, and collecting the right data.

Most leaders assume their organization is a little behind on AI, but basically on track. The McKinsey State of Organizations 2026 report names the reason — and it's not about which tools you bought.